92ok's commitment to responsible gambling
Entertainment should never become a burden — at 92ok we always have deposit limits, time-out, and self-exclusion tools ready to protect you.
Why responsible gambling matters
Online casino and sports betting are an exciting form of entertainment — but they stay safe for everyone only when you are aware of your own limits. 92ok believes that responsibility is the foundation of a healthy and enjoyable experience.
On our platform you do not just get the chance to play — you also have full freedom to control your own experience. From setting deposit limits to taking a temporary break, 92ok is with you at every step.
On this page you can learn how to use our tools, what the signs of problem gambling are, and where to get help if you need it.
Our protection tools
Deposit Limit
Set a limit on how much you can deposit per day, per week, or per month. Once a limit is set it takes effect immediately, and a waiting period applies before it can be increased.
Time-Out
Need a short rest? You can place a temporary pause on your account for anywhere from 24 hours to 30 days. During this time logging in or placing bets will not be possible.
Self-Exclusion
If you feel that gambling is becoming a problem for you, choose long-term self-exclusion. You can set any period from 6 months to a permanent closure; this decision is not easy to reverse.
Gaming History Review
View your betting and deposit history at any time. Use this feature to understand your habits and track how much time and money you are spending.
24/7 Support
Contact us via live chat or at [email protected] with any gambling-related concern. Help is available in both Bengali and English.
Reality Check Reminder
A message will appear on screen at set intervals to let you know how long you have been playing. This helps you stay aware and avoid spending more time than intended.
Recognise the warning signs
Gambling is for entertainment — but for some people it can get out of control. If you notice the signs below, seek help right away.
- Returning repeatedly after losses and trying to "chase" them back.
- Neglecting responsibilities to family, friends, or work because of gambling.
- Spending more than your set budget and going into debt.
- Hiding or lying to family or loved ones about gambling.
- Feeling restless, irritable, or anxious when unable to play.
- Prioritising gambling over food, sleep, or daily responsibilities.
If one or more of the signs above appear in yourself or someone you know, contact the 92ok support team without delay or talk to someone you trust.
How to set limits
Log in to Your Account
Go to the 92ok login page and sign in to your account.
Open account settings
Click your profile icon in the top right corner and go to the "Settings" or "Responsible Gambling" option.
Choose the tool you need
Deposit limit, time-out, or self-exclusion — activate one or more tools according to your needs.
Confirm
Once you confirm the setting it takes effect immediately. Reducing a deposit limit applies straight away; increasing one requires a waiting period.
Contact support if you need help
Message us via live chat or at [email protected] and our team will guide you through the settings process.
Safe gambling principles
Entertainment, not income
Never treat gambling as a source of income. It is a leisure activity — in every session only spend what you can afford to lose without causing financial difficulty.
Set a time limit
Decide how long you will play before you start. Set an alarm or keep the reality check feature on so you can stop naturally when the time is up.
Stick to a budget
Set a separate budget for gambling and never exceed that limit. Never bet money set aside for rent, food, or essential expenses.
Play when you feel comfortable
Avoid playing when you are stressed, anxious, or tired. It is harder to make good decisions in that state and the risk of loss increases.
Age restriction: 21+ only
All betting and casino services at 92ok are for individuals aged 21 or over only. We verify age at the time of registration.
If you become aware of a minor's account or suspect someone has registered with a false age, please notify us immediately at [email protected].
To keep children and teenagers safe at home, enable parental controls on your devices.
Need help? We're here
If you feel gambling is becoming a problem, do not feel ashamed — reach out for help. 92ok's support team is with you seven days a week, 24 hours a day.
Live Chat
Open the live chat window from any page on the site for immediate help. You can communicate in Bengali.
Email Support
Send a description of your issue to [email protected]. The team will respond as quickly as possible.
If needed, talk to a family member or a trusted friend as well. Acknowledging a problem is a sign of courage.
Enjoy the entertainment —
responsibly
Play within your limits and enjoy 92ok's extensive game library.
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