92ok Privacy Policy
Protecting your personal information is our top priority. Through SSL encryption and strict security measures, we ensure that your information remains completely safe and secure.
1 Introduction & Scope
92ok ("we", "us", "platform") is a trusted online casino and sports betting platform operated for users in Bangladesh. This Privacy Policy ("Policy") describes how we collect, use, store, and protect your personal information.
This Policy applies to all individuals who use the website https://92ok.lat. By using any 92ok service, you are considered to have fully accepted the terms of this Policy. If you do not agree with this Policy, please refrain from using our services.
2 What Information We Collect
2.1 Information You Provide Directly
When you create an account at 92ok or use our services, you voluntarily provide the following information:
- Full name and date of birth (for age verification — only users aged 21 and above may use the service)
- Email address and mobile number
- bKash, Nagad, Rocket or Upay mobile banking account details (for processing transactions)
- Identity document details (for identity verification where applicable)
- Information provided when contacting our support team
2.2 Automatically Collected Information
When you visit our website, certain information is collected automatically:
- IP address and device type
- Browser type and version
- Pages you visited and the time spent on them
- Referral source (how you arrived at our site)
- Information from cookies and similar tracking technologies
- Gaming and betting activity logs
2.3 Transaction Information
We retain records of all your financial transactions, which include:
- Deposit and withdrawal history (via bKash, Nagad, Rocket, Upay)
- Bonus claiming and wagering activity
- Gaming history and betting records
- VIP level and cashback information
3 Purpose of Using Your Information
92ok uses your information only for legitimate and necessary purposes. We never use your personal information unnecessarily or without your consent.
3.1 Service Operation & Improvement
- Creating and managing accounts
- Processing transactions and confirming deposits and withdrawals
- Delivering gaming and betting services
- Reviewing and improving platform performance
- Resolving technical issues
3.2 Security & Protection
- Protecting your account from unauthorized access
- Preventing fraud, money laundering, and illegal activity
- Ensuring age verification (for users aged 21 and above only)
- Maintaining fair play and an impartial gaming environment
- Detecting and preventing suspicious activity
3.3 Communication & Support
- Responding to your support requests
- Sending important account-related notifications
- Sending transaction confirmation messages
- Providing information and assistance related to responsible gaming
4 Sharing Information with Third Parties
92ok never sells your personal information. However, information may be shared with third parties in the limited circumstances described below:
4.1 Service Provider Partners
Only the necessary information may be shared with third-party service providers required to operate our services, such as:
- Payment processing services (bKash, Nagad, Rocket, Upay)
- Game software providers (Pragmatic Play, Evolution Gaming, JILI, Spribe, etc.)
- IT security and hosting service providers
- Fraud prevention and identity verification services
All partners are required to comply with our privacy standards and may not use your information beyond what is necessary.
4.2 Legal Obligations
We may provide information to the relevant authorities when legally required or directed by a court order. This includes:
- Lawful requests from law enforcement agencies
- Anti-money laundering (AML) compliance obligations
- Court orders or judicial processes
5 Cookies & Tracking Technologies
5.1 What Are Cookies and Why Are They Used
Cookies are small text files stored on your device. 92ok uses cookies for the following purposes:
- Essential Cookies: Maintaining login sessions and ensuring security.
- Functional Cookies: Remembering your preferences, such as language settings.
- Analytics Cookies: Analyzing site traffic and user behavior so we can improve our services.
5.2 Managing Cookies
You can control or disable cookies from your browser settings. Please note that disabling essential cookies may affect some key platform functions. In most browsers, the cookie management option can be found in the "Settings" or "Privacy" menu.
6 Data Protection & Security
92ok takes the highest technical and organizational measures to protect your personal information. Our platform operates in a safe and reliable environment.
SSL Encryption
Our website uses industry-leading SSL (Secure Socket Layer) encryption, which keeps all data transferred between you and our servers completely secure.
Access Control
Only authorized personnel may access your personal information. Every access is logged and reviewed regularly.
Secure Data Storage
Your information is stored in encrypted databases. Sensitive information is stored with additional layers of protection.
Fraud Prevention
We use advanced anti-fraud systems that automatically detect suspicious activity and keep your account secure.
7 Data Retention Period
Retention Policy
92ok retains your personal information only for as long as necessary. The retention periods for different types of information are described below:
- Account Information: For as long as the account is active, and after account closure for as long as required to meet legal obligations.
- Transaction Records: For the period required by financial regulations and accounting needs.
- Support Communications: For a reasonable period after the issue is resolved.
- Cookie Data: Session-based or for a specific period depending on the type of cookie.
Once the designated period has passed, your information is securely deleted or anonymized.
8 Your Rights Over Your Information
You have certain important rights over your personal information. 92ok always respects these rights and cooperates to the best of its ability.
Right to Access
You may request a copy of the information we hold about you at any time. We will provide it through our support team.
Right to Correction
If your information is incorrect or incomplete, you may request a correction. This can be done through account settings or support.
Right to Deletion
In certain circumstances you may request that your information be deleted, though some information may need to be retained due to legal obligations.
Right to Object to Processing
In certain cases you may object to the processing of your information. We will review your request and take appropriate action.
9 Protection of Minor Users
Age Restriction
92ok strictly does not provide services to individuals under the age of 21. This platform is for users aged 21 and above only.
We verify age at the time of account registration and follow additional verification procedures if there is any doubt about a user's age. If we find that a minor is using our services, their account will be closed immediately and any collected information will be deleted.
If you know that a minor is using our platform, please contact us.
10 Policy Changes & Updates
Notice of Changes
92ok reserves the right to change or update this Privacy Policy at any time. For significant changes, we will notify you in the following ways:
- A clear notice will be displayed on the website.
- A notification may be sent to your registered email.
- The updated policy will be published on this page.
If you continue to use 92ok after changes are made, you will be considered to have accepted the revised policy. We therefore recommend visiting this page regularly.
11 Contact Us
For any questions, concerns, or to exercise your information rights regarding the Privacy Policy, please contact our support team. We provide assistance in both Bengali and English.
24/7 Live Chat
7 days a week, 24 hours a day
For urgent matters, contact us via live chat.
Visit our other policy pages for more information: